Smiley Nails & Spa - Norwalk, CT 06851 - Services and Reviews (2024)

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Honey the teddy bear

Beautiful environment, warm service. Special French! Very satisfied. Recommended nail shop!

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jackie mendoza

Horrible experience and will not be returning. Not only my manicure chipped already since Saturday, but I asked for my toes to be squared and this disappointed me a lot. Not only it came out horrible but they were so ruff doing my whole service (mani, gel pedi & eyebrows) to a point where I have told them that it hurts me and even jumped a few times during my waxing session. They don’t even give the nice short massages with lotion like before for the services and i was there for a little over 2 hours. Don’t recommend, save yourself the time & money.

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Monica Herrera

I went today to get a pedicure, first time and last. I was helped by a young man who it was very polite and friendly, but unfortunately it was also his first day on the job. He tried his best, but it was not a good pedicure. The more experienced lady who took me first decided to get up and leave it to him to do it. I am very disappointed. They should train their new employees before giving them clients.

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Rose Christolin

I came in here 2 weeks ago and spoke to a “manager” by the name of Jessica regarding a gift certificate purchased as a gift with the prior owner. She told me that the gift card would be honored. Because of that I then purchased another for the same person. When she came to redeem to old one she was told she needed to see the manager during the week not on the weekend. My mothers goes back on a Tuesday to then be told they will not accept the gift certificate. I went in personally to speak to the same person who immediately became defensive and started raising her voice. And proceeded to say o I forgot to say if it’s not on the list I can’t accept it! She would not even allow me to speak. I would have never spent another $200 with this business. She should have been completely honest instead of lying! The sign posted is below also! Nothing about it says there’s a list!

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Megan Conti

I don’t normally do this, but I’m highly upset with this facility. FIRST, they charged me $100 for a new UV gel set.. i did not say anything considering that’s very expensive for a new set with NO DESIGN. I’ve been getting UV gel sets for years!!!! SECOND, not even a week later i have 2 broken nails exactly where the tip attaches… While during my appointment, my finger hit the machine inside while drying and instead of the lady being nice and saying ‘”thats ok, we can fix it. she gave me an attitude and threw her brush down on the table” so angry LOL. DO NOT EVER USE THIS PLACE

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manshan jiang

This nail shop is spacious, comfortable and tidy. The staff are very friendly. This is a very good experience. I will come again next time!

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Xuxiao Zong

Very nice nail salon, New decoration, very clean. The new owners and management are very professional. They do a very good job。

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Stella Bennett

Wonderful, friendly, and clean nail salon with lovely staff members. Love the color options!

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Camille Fernandez

They are very professional, friendly and clean! In the past when I have been in a rush, they got me out of there in time. But I usually take my time and enjoy it.

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Glenna Anderson

I’m so happy to have them do my nails again. I’m always satisfied.

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